IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
New Jersey American Water – Short Hills Failure to Meet Treatment Requirements
Our water system recently violated a drinking water requirement. Although this incident was not an emergency, as our customers, you have a right to know what happened and what we did to correct this situation.
On May 2, 2025 New Jersey American Water – Short Hills Well Field experienced a malfunction in its disinfection equipment, which resulted in not meeting treatment requirements for maintaining sufficient disinfectant levels at the station. Please be assured that at no time was there any evidence of contamination in our source water. We take water quality very seriously and have taken immediate steps to correct the issue and help ensure continued compliance with all safety standards.
What should I do?
There is nothing you need to do. You do not need to boil your water or take other corrective actions. However, if you have specific health concerns, consult your doctor.
If you have a severely compromised immune system, have an infant, are pregnant, or are elderly, you may be at increased risk and should seek advice from your health care providers about drinking this water. General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1-800-426-4791.
What does this mean?
This is not an emergency. If it had been, you would have been notified within 24 hours.
*Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches. *
These symptoms, however, are not caused only by organisms in drinking water, but also by other factors. If you experience any of these symptoms and they persist, you may want to seek medical advice.
While we have not detected any evidence of contamination or other health threats in our source water, we are still committed to maintaining the required level of treatment to the water from the Short Hills Wells Field to eliminate any potential risk of contamination.
What is being done?
After we became aware of the loss of disinfectant, New Jersey American Water removed the facility from service. We added additional levels of alarms and safeguards to the disinfection system to resolve this matter and prevent it from happening in the future before returning the facility to service on May 19, 2025.
Only a portion of our service area, specifically parts of Millburn/Short Hills and Springfield were affected by this public notice. A map illustrating the affected area is attached.
For more information, please contact your local Water Quality team via email at NJWaterQuality@amwater.com. General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791
*Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.*
This notice is being sent to you by NJ American Water – Short Hills]; PWSID#: NJ0712001
Date distributed: —
October 6th, 2025
Millburn Township
Adams Ave
Alan Dr
Barberry Ln
Barnsdale Rd
Birch Ln
Cambridge Dr
Cayuga Way
Chatham Rd
Chestnut Pl
Crescent PL
Cross Gates
Deer Path
Delbarton Dr
Delwick Ln
Denman Ct
E Hartshorn Dr
East Ln
Elsway Rd
Falmouth St
Farbrook Dr
Farley Rd
Featherbed Ln
Ferndale Rd
Forest Dr
Forest Dr S
Fox Hill Ln
Gap View Rd
Great Oak Dr
Grosvenor Rd
Grosyenor Rd
Hardwell Rd
Hartshorn Dr
Highland Ave
Highview Dr
Hilltop Rd
Hobart Ave
Homestead Ct
Inverness Ct
Jefferson Ave
Joanna Way
Millburn Township
Kenilworth Dr
Knollwood Dr
Lake Rd
Lakeshore Dr
Lee Ter
Long Hill Dr
Madison Ter
Mechanic St
Merrywood Ln
Millburn Ave
Minnisink Rd
Mohawk Rd
Montview Ave
Moraine Pl
Northern Dr
Nottingham Rd
Oakey Rd|
Oaklawn Rd
Old Hollow Rd
Old Short Hills Rd|
Overlook Ter
Oxford Dr
Park Pl
Park Rd
Parsonage Hill Rd
Pine Ter E
Pinewood Ct
Princeton Ter
Quaker Rd
Randall Dr
Robert Dr
Saratoga Way Seminole Way
Shawnee Rd
Shirlawn Dr
Shore Edge Ln
Shorthills Ave
Slayton Dr
Slope Dr
South Ter
Station Plz
Stewart Rd
Swale Ln
Taft Dr
Taylor Pl
Taylor Rd N
The Cres
Tioga Pass
Twin Oak Rd
Washington Ave
Watchung Rd
Wells Ln
Western Dr
Westview Rd
Winding Way
Woodcrest Ave
Woodfield Dr
Wyndham Rd
York Ter
Springfield Township
Adams Ter
Albert Ct
Alden Rd
Ann PL
Archbridge Ln
Ashwood Rd
Avon Rd
Baldwin Pl
Baltusrol Way
Becker Rd
Benjamin Dr
Berkeley Rd
Bernadette Ct
Beverly Rd
Briar Hills Cir
Brook St
Brown Ave
Bryant Ave
Caldwell Pl
Cambridge Ter
Cayuga Ct
Center St
Charles St
Christy Ln
Clinton Ave
Colfax Rd
Commerce St
Cornell Pkwy
Cottage Ln
Cottler Ave
Country Club Ln
Craig Rd
Crest Pl
Cypress Ter
Dayton Ct
Denham Rd
Diamond Rd
Diven St
Dogwood Ter
Donna Rd
Dundar Rd
Edgewood Ave
Essex Rd
Eton Pl
Evergreen Ave
Fadem Rd
Fieldstone Dr
Franklin Pl
Gail Ct
Garden Oval
Glenview Dr
Golf Oval
Gregory Rd
Hannah St
Hawthorne Ave
Hemlock Ter
Henshaw Ave
Hillside Ave
Hilltop Ct
Hobart Pl
Independence Way
Interstate 78
Irwin St
Jade Meadow Dr
Janet Ln
Jefferson Ter
Keeler St
Kemp Dr
Kew Dr
Kimberly Ct
Kipling Ave
Laurel Dr
Lawrence Rd
Layng Ter
Lelak Ave
Lenape Rd
Leslie Ct
Lewis Dr
Lincoln Rd
Linda Ln
Springfield Township
Linden Ave
Litchfield Pl
London Ter
Lynn Dr
Lyon Pl
Lyons PI
Mapes Ave
Marcy Ave
Meckes St
Meisel Ave
Midvale Dr
Milltown Rd
Miltown Rd
Mohawk Dr
Molter Ave
Morris Ave
Morrison Rd
Mountain Ave
Mountview Rd
N Derby Rd
N Trivett Ave
New Brook Ln
Northview Ter
Norwood Rd
Oakland Ave
Owaissa Ave
Park Ln
Pitt Rd
Profitt Ave
Prospect PL
Redwood Rd
Remer Ave
Richland Dr
Riverside Dr
Robin Ct
Ronald Ter
Rons Edge Rd
Rose Ave
Ruby St
S Audlen Ter
S Derby Rd
S Gate
S Springfield Ave
S Trivett Ave
Salter St
Severna Ave
Shadowlawn Dr
Shelley Rd
Sherwood Rd
Short Hills Ave
Shunpike Rd
Silver Ct
Springbrook Rd Springfield Ave
State Hwy 24
Statile Ct|
Stern Ave
Stiles St
Surrey Ln
Sycamore Ter
Temple Dr
Tooker Ave
Tooker Pl
Tower Dr
Trooper Thomas J Hanratty Hwy
Troy Dr
Tudor Ct
Tulip Rd
Twin Oaks Oval
Twin Oaks Rd
US Hwy 22
Valley Ct
Wabeno Ave
Warwick Cir
Waverly Ave
Wentz Ave
Willow Ct
Wilson Rd
Windsor Dr
Winfield Way
Woodcrest Cir