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Customer Service Satisfaction Survey

We are interested in your feedback on services provided by Township employees.  The survey is intended to allow the public an opportunity to provide the Township with valuable suggestions on how to optimize operations and let the Township know how we are serving the public. 

Easy ways to complete the Customer Service Satisfaction Survey:

  1. Look for the blue form on counters throughout the Township offices after your next visit to a Township office.
  2. Complete the survey online below!

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Customer Service Satisfaction Survey Online Form

  • The Township of Springfield is committed to providing high-quality, effective services to its residents. Your feedback is vital as we work to improve services. Please take a moment to let us know how we are doing.
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  • 9. Your Contact Info

    Please provide your name, organization name, address, telephone number and/or email address (information will be kept confidential). You may also choose to provide this information anonymously however; it would be beneficial if we need contact you.
  • This field is for validation purposes and should be left unchanged.
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Under Construction!

Our website is under construction so that we can make improvements to the services we offer and provide more information about the Township.  In order to make these changes, some features may not be working correctly and some documents may not load.  If you would like to request something that is not available, please visit the “Contact” page to reach out to the respective department.  We appreciate your patience and apologize for any inconvenience.